Refund Policy

Last updated: April 2025

At BrushifyHub, we want you to be completely satisfied with your purchase. Please read this policy carefully before placing an order.

Eligibility for Refunds

We accept refund requests only in the following situations:

The item arrived damaged or defective
You received the wrong item
The package was lost in transit and confirmed by the carrier
The item is significantly different from its description on our website

Non-Refundable Situations

We do not offer refunds for:

Change of mind or personal preference
Items that have been opened, used, or show signs of use
Damage caused by misuse or improper handling
Orders where incorrect shipping information was provided by the customer

How to Request a Refund

Contact us within 30 days of delivery at support@brushifyhub.com with your order number, a description of the issue, and clear photos or video evidence.

Refund Processing

Once approved, refunds are processed within 5–10 business days to your original payment method. Shipping costs are non-refundable unless the return is due to our error.

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